Privacy Policy

Welcome to Jaycotts Shop. We are a trusted UK-based haberdashery, serving a global community of dedicated makers, dressmakers, and crafters with curated essentials—from double-sided satin ribbon and grosgrain ribbon to interfacing, fastenings, and professional dress patterns. Just as we meticulously select our products for quality and reliability, we are deeply committed to protecting your personal data with care and professionalism.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jaycottsuk.com. Please read it carefully. By using our website, you consent to the practices described.

1. Who We Are & Our Data Controller

Jaycotts Shop
75 Victoria St, Nottingham, GB NG6J 1HH
United Kingdom
For privacy-related inquiries, please contact: [email protected]

2. Information We Collect

We collect information that you provide directly to us and data collected automatically when you use our site:

• Personal Identification Data: Name, email address, shipping/billing address, phone number.
• Payment Information: Payment method details (e.g., card type, last four digits). We do not store full credit/debit card numbers on our servers. All payments are processed via secure third-party gateways (e.g., Stripe, PayPal).
• Transaction Data: Details of purchases (e.g., products like dress lining fabric, elastic, or bag-making supplies), order value, date, and shipping method.
• Technical & Usage Data: IP address, browser type, device information, pages visited, time spent on site, referral source. This helps us understand how makers like you interact with our site.
• Communication Data: Any correspondence with our support team regarding orders, products, or payment queries.

3. How We Use Your Information

Your data is used solely to support your creative journey:

• To process and fulfil your orders for haberdashery items (e.g., buttons, ribbons, dressforms).
• To manage your account and provide customer support.
• To communicate about your order, delivery, or any issues (e.g., regarding measuring tools or lingerie accessories).
• To improve our website, product range, and services based on how our community of crafters uses our site.
• To send marketing communications (only with your explicit consent) about new products, offers, or sewing tips.
• To prevent fraud and ensure the security of our payment process, in line with our commitment to “Seamless & Secure Payment.”

4. Legal Basis for Processing (GDPR Compliance)

We process your personal data on the following legal grounds:

• Contract: To fulfil our agreement with you when you purchase products.
• Legal Obligation: To comply with UK and applicable international laws (e.g., tax, fraud prevention).
• Legitimate Interests: To improve our website, services, and marketing, always balancing our interests with your rights.
• Consent: Where required (e.g., for marketing emails), we will ask for your clear, affirmative consent.

5. Data Sharing & Disclosure

We value your trust and do not sell your personal data. We may share information only as necessary with:

• Payment Processors: Such as PayPal, Stripe, or card networks, to complete transactions securely.
• Shipping & Logistics Partners: To deliver your orders worldwide (excluding parts of Asia and remote regions where we do not ship).
• Service Providers: Companies that help us with IT, website hosting, analytics, or customer service, under strict confidentiality agreements.
• Legal Authorities: If required by law, to protect our rights, or to prevent fraud.

6. International Data Transfers

As we serve a global community, your data may be transferred outside the UK/European Economic Area (EEA) to our trusted partners. We ensure such transfers are protected by appropriate safeguards (e.g., Standard Contractual Clauses or Privacy Shield frameworks).

7. Data Storage & Security

We retain your personal data only as long as necessary to fulfil the purposes outlined here, or as required by law. We implement robust technical and organisational measures—including advanced encryption, secure servers, and access controls—to protect your data against unauthorised access, loss, or alteration. Our checkout system is designed to keep your payment details confidential.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data (where applicable).
• Restrict Processing: Limit how we use your data in certain circumstances.
• Data Portability: Receive your data in a structured, machine-readable format.
• Object: Object to processing based on legitimate interests.
• Withdraw Consent: Withdraw marketing consent at any time.

To exercise these rights, contact us at [email protected]. We will respond within one month. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

9. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. These help us understand which products—like gingham ribbon or metallic lamé ribbon—are most popular among our crafting community.

• Essential Cookies: Required for core functions (e.g., shopping cart, secure login).
• Analytical Cookies: Help us improve site performance (e.g., Google Analytics).
• Marketing Cookies: Used to show relevant ads (only with your consent).

You can manage cookie preferences via your browser settings. Note that disabling some cookies may affect site functionality.

10. Third-Party Links

Our site may contain links to third-party websites (e.g., PayPal). We are not responsible for their privacy practices. We encourage you to review their policies before providing any personal data.

11. Children’s Privacy

Our website is not intended for individuals under 16. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.

Thank you for trusting Jaycotts Shop with your sewing essentials and your personal data. We are honoured to support your craft, from the first stitch to the final fastener.